Terms &
Conditions

Zezo Group is a wholesale distributor of premium shisha products based in Dubai, United Arab Emirates. We are the official Middle East distributor of Maxx Hookah and Blade Hookah, and we produce and distribute our own brands — Aryen hookah tobacco and YAZ natural coconut charcoal. This website is a product catalogue and a channel for business-to-business (B2B) enquiries. It is not a retail store and does not process consumer orders or payments online. All orders are handled directly through our sales team. By accessing and using this website, you agree to these Terms & Conditions.

All products distributed by Zezo Group — including hookah pipes, accessories, tobacco, and charcoal — are intended exclusively for adults aged 18 years and above. Access to and use of this website is permitted only to individuals aged 18 or over. By using this website you confirm that you meet this requirement. We do not knowingly engage with or supply products to minors. Business enquiries from parties who intend to supply products to minors will not be accepted.

Zezo Group operates exclusively as a wholesale distributor and importer. We supply: — Shisha lounges, cafés, and hospitality venues — Retailers and tobacco shops — Import and trading companies — Event operators and hospitality groups We do not sell products directly to end consumers through this website. Minimum order quantities and wholesale pricing are provided upon request through our sales team. Enquiries submitted via WhatsApp, email, or the website are not binding purchase orders. Orders are confirmed only upon written agreement between Zezo Group and the buyer.

We make every effort to ensure that product descriptions, specifications, and images on this website are accurate. However, product specifications may be subject to change by the manufacturer without prior notice. Images are for illustrative purposes. Actual colours and finishes may vary slightly due to screen calibration and product batch variations. Zezo Group does not manufacture Maxx Hookah or Blade Hookah products. All warranties and specifications for these products are governed by the respective manufacturers. Aryen tobacco and YAZ charcoal are produced under our own quality standards.

The importation, distribution, and sale of tobacco products and hookah equipment in the United Arab Emirates is subject to applicable federal and emirate-level regulations, including those issued by the Ministry of Health and Prevention (MoHAP) and relevant customs authorities. Zezo Group operates in full compliance with UAE regulations governing tobacco trade. Buyers are solely responsible for ensuring compliance with the laws and regulations applicable in their own jurisdiction when importing, stocking, or selling these products. Zezo Group accepts no liability for regulatory non-compliance on the part of buyers or their customers.

All content on this website — including the ZEZO name, logo, brand identity, product photography, and written descriptions — is the property of Zezo Group or used under licence from the respective brand owners (Maxx, Blade). The Aryen and YAZ brand names, logos, and product designs are proprietary to Zezo Group. You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without the prior written consent of Zezo Group. Sharing content for the purpose of legitimate product enquiry or business presentation is permitted.

This website is provided on an "as is" basis. Zezo Group makes no warranties, express or implied, as to the accuracy, completeness, or suitability of the information provided. To the fullest extent permitted by UAE law, Zezo Group shall not be liable for: — Any loss of business, revenue, or profits arising from reliance on website content — Interruptions, errors, or omissions in website availability — Any indirect, incidental, or consequential damages arising from use of this website Our total liability to any party in connection with this website shall not exceed the value of a single month's wholesale transaction, if any, between Zezo Group and that party.

This website may contain links to third-party platforms including WhatsApp and Instagram. These links are provided for convenience only. Zezo Group has no control over the content or practices of third-party websites and accepts no responsibility for them. Accessing third-party links is at your own risk and subject to those parties' own terms and privacy policies.

These Terms & Conditions are governed by the laws of the United Arab Emirates, specifically the laws applicable in the Emirate of Dubai. Any dispute arising from or in connection with these terms or our business relationship shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE. We encourage any concerns to be raised with us directly at info@zezogroup.ae before initiating formal proceedings. We are committed to resolving disputes fairly and promptly.

Zezo Group reserves the right to update these Terms & Conditions at any time. Changes take effect upon publication on this page. The date shown below indicates the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated terms. We recommend reviewing this page periodically. For wholesale agreements, the terms agreed in writing between the parties at the time of the order govern that transaction and are not affected by subsequent website policy changes.